
"Hmph part two"
07 / 17 / 02
One of our 5 web servers, Thor, went down last night as it was being moved to one of our new upgraded racks. We were notified of this within a minute of it happening, and work to resolve it began right away. We apologize for this inconvenience: downtime of any sort is not in our interest, and we always do our very best to ensure that there is little or no downtime. Unlike other hosts, we always make regular data backups, and do not overload servers with too many accounts.
We are at the moment working to ensure that something like this is unlikely to happen again.
Additionally, if anyone would like their hosting fees for this month refunded, please email ---------- with your order number and this will be done for you promptly. Again, we are very sorry for this inconvenience, and are working to ensure that nothing like this will happen again.
We've also set up an emergency pager contact: Pager Email: ---------- (use "emergency" as the subject), and a server status page: http://status.dnshotel.com
Thank you for your understanding,
Hostit365
Sorry, spammers forced my hand. Comments reviewed before being published.
Comments: 1 wind
( 8:22 am )